Many of the websites you visit are made up of thousands of media files, and sometimes it may take a while for a browser application to load all the website’s content. The first time you visit a site, your browser downloads the original resources of the website in order to make it load faster the next time you visit it. This process is called caching.
When changes to the website are made, you will need to refresh the cached information or view an uncached version. One way to do this quickly is to check the website in Incognito Mode or in another browser to see the most up-to-date information. You can also clear the browser’s cache to refresh the information and prevent the browser from opening the old, cached version of the website.
Note: In some cases, it may be required to clear browser cookies too. Please keep in mind that by doing so, you will be logged out from all websites, and your saved preferences will be erased. Therefore, we do not recommend clearing your cookies during an active chat conversation since it may lead to improper chat performance or a disconnect.
You can find detailed instructions on how to clear cache in different browsers for the Windows operating system below.
Just click on the link you require to navigate:
Google Chrome
1. Open Chrome: Launch the Google Chrome browser on your computer.
2. Access Settings:
- Click on the three vertical dots (menu)
in the top-right corner. - Select “Settings” from the dropdown menu.
3. Open Clear Browsing Data:
- Scroll down and click on “Privacy and security” in the left sidebar.
- Click on “Clear browsing data”.
4. Choose Time Range:
- In the “Time range” dropdown, select the time range for which you want to clear the cache. To clear everything, select “All time”.
5. Select Cache:
- Check the box for “Cached images and files”.
- You can also check other boxes if you want to clear additional data, such as browsing history or cookies.
6. Clear Data:
- Click on the “Delete data” button.
- Wait for the process to complete.
Mozilla Firefox
1. Open Firefox: Launch the Mozilla Firefox browser on your computer.
2. Access Settings:
- Click on the three horizontal lines (menu)
in the top-right corner. - Select “Settings” from the dropdown menu.
3. Open Privacy & Security:
- Click on “Privacy & Security” in the left sidebar.
4. Clear Cache:
- Scroll down to the “Cookies and Site Data” section.
- Click on the “Clear Data…” button.
5. Select Cache:
- Check the box for “Cached Web Content”.
- You can also check the box for “Cookies and Site Data” if you want to clear those as well.
6. Clear Data:
- Click on the “Clear” button.
- Confirm the action if prompted.
Safari
1. Open Safari: Launch the Safari browser on your Mac.
2. Access Preferences:
- Click on “Safari” in the top menu bar.
- Select “Preferences” from the dropdown menu.
3. Open Privacy Tab:
- Click on the “Privacy” tab.
4. Manage Website Data:
- Click on the “Manage Website Data…” button.
5. Remove All:
- Click on “Remove All” to clear all stored data, including cache.
- Confirm the action by clicking “Remove Now”.
Microsoft Edge
1. Open Edge: Launch the Microsoft Edge browser on your computer.
2. Access Settings:
- Click on the three horizontal dots (menu) in the top-right corner.
- Select “Settings” from the dropdown menu.
3. Open Privacy, Search, and Services:
- Click on “Privacy, search, and services” in the left sidebar.
4. Clear Browsing Data:
- Under the “Clear browsing data” section, click on “Choose what to clear”.
5. Choose Time Range:
- In the “Time range” dropdown, select the time range for which you want to clear the cache. To clear everything, select “All time”.
6. Select Cache:
- Check the box for “Cached images and files”.
- You can also check other boxes if you want to clear additional data.
7. Clear Now:
- Click on the “Clear now” button.
- Wait for the process to complete.
Opera
1. Open Opera: Launch the Opera browser on your computer.
2. Access Settings:
- Click on the Opera icon in the top-left corner.
- Select “Settings” from the dropdown menu.
3. Open Privacy & Security:
- Click on “Advanced” in the left sidebar to expand the options.
- Click on “Privacy & security”.
4. Clear Browsing Data:
- Under “Privacy and security”, click on “Clear browsing data”.
5. Choose Time Range:
- In the “Time range” dropdown, select the time range for which you want to clear the cache. To clear everything, select “All time”.
6. Select Cache:
- Check the box for “Cached images and files”.
- You can also check other boxes if you want to clear additional data.
7. Clear Data:
- Click on the “Clear data” button.
- Wait for the process to complete.
