Online Store Management

Reporting and analytics are crucial for understanding your business performance, tracking sales, and making informed decisions. This section details how to access and utilize sales reports, track customer behavior, and generate financial reports to keep your business...

Effective tax management ensures compliance with tax regulations and accurate calculation of taxes for your transactions. In Malaysia, the Sales and Services Tax (SST) is a key consideration. This section outlines how to set up taxes, manage tax exemptions, and handle...

Effective customer management helps you build strong relationships with your clients, enhance their experience, and foster loyalty. This section outlines how to manage customer accounts, handle inquiries, and create customer groups for targeted promotions. Managing...

Plan Your Sale: Define Objectives: Set clear goals for the sale, such as increasing sales volume, clearing inventory, or attracting new customers. Select Sale Type: Percentage Discount: Offer a discount on the total purchase, e.g., 20% off store-wide. Fixed Amount...

Handling returns and refunds effectively ensures a smooth post-purchase experience for your customers. This section provides a step-by-step guide on managing return requests and issuing refunds. Processing Returns Access Return Requests: Log In to Admin Dashboard:...

Adding and Managing Bank Transfers Bank Transfer allows customers to pay directly from their bank account to yours. It’s ideal for transactions where direct payment is preferred or when offering an additional payment option. Enable Bank Transfer Payment Method Access...

Stripe is a popular payment processing platform that enables you to accept online payments from customers around the world. It supports a range of payment methods, including credit/debit cards, and integrates seamlessly with many online stores. Setting up Stripe...

Tracking Inventory Levels Access Inventory Management: Log In to Admin Dashboard: Navigate to the “Products” section to view the list of all products. View Current Stock: Product List: Check the “Stock” column in the product list to see current stock quantities....

PayPal is a widely used payment gateway that allows customers to make secure online payments using their PayPal accounts or credit/debit cards. Integrating PayPal with your store provides a convenient and reliable payment option for your customers, enhancing their...

Managing orders involves overseeing the entire order lifecycle from placement to delivery. Proper order management ensures that orders are processed promptly, statuses are updated accurately, and customer communications are handled professionally. Viewing Orders...

Product management is crucial for maintaining a well-organized and efficient online store. It involves overseeing the entire lifecycle of your products, from creation to sale, ensuring that your inventory is accurately represented and accessible. Effective product...

Coupons are a powerful tool for driving sales and rewarding customers. This section provides a detailed guide on creating, editing, and managing coupons, along with strategies for maximizing their effectiveness. Creating Coupons Access Coupon Management: Log In to...

Efficient shipping management is crucial for delivering orders accurately and promptly. This section covers setting up shipping options, configuring rates, managing shipping zones, and best practices for optimizing your shipping process. Setting Up Shipping Options...

This section is useful especially if you are running an online store. From the Dashboard you will see Online Store. Under the Settings section, you will notice there are several tabs for the initial setup of your online store. Here you will be able to configure the...