This guide explains how credits are allocated for different types of tasks within your care plan, helping you understand the credit system and how it applies to specific tasks.
Credit Basics
- Standard Task Time: Most tasks are based on taking 30 minutes. If a task takes longer, we charge extra credits.
- Task Type: Different jobs (like adding new products or fixing issues) use different amounts of credits.
Example Scenarios
These examples show how credits are applied to common tasks.
Scenario 1: Updating Prices and Adding Product Images
- Task 1: Update prices for 25 products
- Credits: 1 credit (covers up to 30 products)
- Task 2: Upload 15 product images
- Credits: 2 credits (covers up to 20 images)
Total Credits: 3 credits
Scenario 2: Homepage Banners and Category Page
- Task 1: Update 3 homepage banners
- Credits: 1 credit (up to 5 banners)
- Task 2: Create a new category page
- Credits: 1 credit (for 1 page)
Total Credits: 2 credits
Scenario 3: Adding New Products and Updating Stock
- Task 1: Add 8 new products to the catalog
- Credits: 1 credit (covers up to 10 products)
- Task 2: Update stock levels for 45 products
- Credits: 1 credit (for up to 50 products)
Total Credits: 2 credits
Scenario 4: Adding Blog Posts and Updating FAQs
- Task 1: Add 4 new blog posts
- Credits: 1 credit (covers up to 5 posts)
- Task 2: Update 7 FAQ entries
- Credits: 1 credit (covers up to 10 entries)
Total Credits: 2 credits
For Bigger or More Complicated Tasks
Some tasks, like fixing website issues, might need extra time or more steps:
- Complicated Tasks: Tasks that need more time or special work may use extra credits.
- Credit Range for Fixes: Fixing problems or bugs can cost between 1 and 5 credits, depending on the work involved.